We'd Love to Hear From You

We typically respond to all inquiries within 1 business day. For urgent matters, we recommend calling our support line directly at +1 800 123 4567 during our business hours.

You can schedule a demo by selecting "Request a Demo" in the contact form's "Type of Inquiry" dropdown, or by calling our sales team directly. Our team will then reach out to arrange a time that works for you.

For technical support inquiries, please include your account email, a detailed description of the issue you're experiencing, any error messages you've received, and steps to reproduce the problem. Screenshots or screen recordings are also very helpful.

Yes, we offer phone support for all plans during our business hours. However, priority phone support with shorter wait times is available for Professional and Enterprise plans. Enterprise plans also have access to 24/7 emergency support.

Yes, you're welcome to visit our office during business hours. However, we recommend scheduling an appointment in advance to ensure the appropriate team members are available to meet with you. Please use the contact form or call us to arrange a visit.

We love hearing feedback and suggestions from our users! You can submit feedback through the contact form by selecting "General Inquiry" in the "Type of Inquiry" dropdown and mentioning it's feedback in your message. You can also provide feedback directly within the Simma app using the "Feedback" button in the help menu.